1. Who we are
YourSolutions ("we", "us", "our") operates yoursolutions.top and provides social-platform growth services. References to "you" mean any person who interacts with our site, services, or support channels.
2. What we collect
We collect the minimum information needed to operate the site and deliver services:
- Contact information — name, email, Telegram handle, and message content when you contact us via Telegram, WhatsApp, or email.
- Campaign details — targeting criteria, creatives, and goals you share for the purpose of scoping or executing a campaign.
- Technical data — IP address, user-agent string, and approximate location for security and analytics.
- Usage data — pages visited, links clicked, and time on site, collected through privacy-respecting analytics.
3. How we use it
We use collected data to respond to inquiries, scope and operate campaigns, send service-related communications, improve site performance, and prevent abuse. We do not sell or rent personal data to third parties under any circumstance.
4. Legal basis (GDPR)
For users in the European Economic Area and UK, we process data on the legal bases of contract performance (delivering services you request), legitimate interest (operating and securing the site), and consent (for non-essential cookies and marketing communications).
5. Data retention
Contact and inquiry records are retained for 24 months. Campaign data is retained for the duration of the engagement plus 12 months for dispute resolution and tax compliance. Technical and analytics data is retained for 14 months.
6. Your rights
You have the right to access, correct, delete, port, and restrict processing of your personal data. To exercise any right, contact [email protected]. Requests are processed within 30 days.
7. International transfers
The team and infrastructure operate across multiple jurisdictions. Data may be transferred outside your region. We use standard contractual clauses or equivalent safeguards where required.
8. Cookies
We use strictly necessary cookies to operate the site and optional cookies for analytics. You can decline non-essential cookies through the consent banner at any time.
9. Security
All data is transmitted over HTTPS. Sensitive operational data is encrypted at rest. Access to systems is restricted on a need-to-know basis with two-factor authentication required.
10. Changes
We may update this policy. Material changes will be announced on this page with a revised "Last updated" date.
11. Contact
Privacy-related questions: [email protected]. General contact: contact page.